Payments :- For the services contracted, some advance payment
should be made to hold the booking on a confirmed basis and the balance amount
can be paid either before your departure from your country or upon arrival in
INDIA-but definitely before the commencement of the services. We hold the right
to decide upon the amount to be paid as an advance payment, based on the nature
of services and the time left for the commencement of the services.
Apart from the above in some cases like special train journeys,
hotel or resort bookings during the peak season (X-Mas, New Year and any other
festival) full payment is required to be sent in advance
Mode of Payment :- Overseas advance payment can be made
through wire transfer to our bank or through Mail Authorization through
Master/Visa credit card. Upon arrival in India, the payment can be made through
currency notes or travelers cheque or through Master/Visa / American Express
credit card. In case of payment through credit card, the bank charges-as
applicable-would be levied over and above the total amount.
Policy Regarding Cancellation / No Show / Early Departure :- In
case of cancellation of tour/travel services due to any avoidable/unavoidable
reason/s we must be informed in writing. Cancellation charges would be effective
from the date we receive letter in writing and cancellation charges would be as
» 30 days prior to arrival - 0% of the tour cost.
» 15 days to 29 days prior to arrival - 30% of the tour
» 07 days to 14 days prior to arrival - 40 % of the tour
» 02 days to 06 days prior to arrival - 50% of the tour
» Less than 48 hours or no show - NO REFUND.
In case of Chardham & Sikkim Tour this policy will not
be applicable in the month of May, June & September. For these month all
amount will be charged as retention.
In case of special train journey and peak season hotel
bookings a separate cancellation policy is applicable (which would be advised
as and when required).
In case you cancel the trip after commencement refund would
be restricted to a limited amount that too would depend on the amount that we
would be able to recover from the hoteliers we patronize. For unused hotel
accommodation, chartered transportation and missed meals etc. we do not bear
any responsibility to refund. GTI Travels Private Limited reserves the right to
change/modify or terminate the offer any time at its own discretion and without
any prior notice.
In case of unavailability in mentioned hotels, alternate
accommodation will be arranged in a similar category hotel.
Refund :- In regard to refund of unused / unutilized services
(which are paid for and cancelled in advance) the refund amount would be worked
out on the basis of cancellation policy as described above and the money would
be accordingly refunded to the person who has made the payment to us. Please
note that the refund process may take 2 - 4 weeks due to banking procedures. If
the refund is made to the credit card account OR to Bank account, the bank
charges would be debited from the refund amount.
Our Liabilities & Limitations :- Please note that after
the finalization of the tour/service cost, if there are any hikes in entrance
fees of monuments/museums, taxes, fuel cost or guide charges by the Govt of
India, the same would be charged as extra.
only in the capacity of agent for the hotels, airlines, transporters, railways
& contractors providing other services & all exchange orders, receipts,
contracts & tickets issued by us are issued subject to terms &
conditions under which these services are provided by them.
All itineraries are sample itineraries, intended to give you
a general idea of the likely trip schedule. Numerous factors such as weather,
road conditions, the physical ability of the participants etc. may dictate
itinerary changes either before the tour or while on the trail. We reserve the
right to change any schedule in the interest of the trip participants' safety,
comfort & general well being.
Our rates are based on the prevailing rates as negotiated by
us with the hotels, airlines etc. Hotels and Airlines retain the right to
modify the rates without notice. In case of such changes the rates quoted
before the modification, can be changed by us according to the modifications by
hotels or airlines. All hotel bookings are based on usual check in and check
out time of the hotels until unless indicated in the itinerary.
We shall not be responsible for any delays & alterations
in the programme or expenses incurred - directly or indirectly - due to natural
hazards, flight cancellations, accident, breakdown of machinery or equipments,
breakdown of transport, weather, sickness, landslides, political closures or
any untoward incidents.
We shall not be responsible for any loss, injury or damage
to person, property, or otherwise in connection with any accommodation,
transportation or other services, resulting - directly or indirectly - from any
act of GOD, dangers, fire, accident, breakdown in machinery or equipment,
breakdown of transport, wars, civil disturbances, strikes, riots, thefts,
pilferages, epidemics, medical or custom department regulations, defaults, or
any other causes beyond our control.
We do not have any insurance policy covering the expenses
for accident, sickness, loss due to theft, or any other reasons. Visitors are
advised to seek such insurance arrangements in their home country. All
baggage's & personal property/s at all times are at the client's risk.